BBA (Hons.) in Tourism and Hospitality Management (4 Years)
National University, Bangladesh
National University Act, 1992, Section-46
Regulations for BBA Honors in Tourism and Hospitality Management Program (Effective from the session: 2015-2016)
- Introduction: The National University BBA Honours in Tourism and Hospitality Management (THM) program equips students with the skills and self-confidence to effectively manage and adapt to a wide range of comparative and constantly changing business environments. The program is designed to provide students with the specialized knowledge they need for entry into the job market along with the theoretical and practical skills essential for a successful career in Tourism and Hospitality.
- Admission: Students from all disciplines are to be admitted into the BBA Honours in Tourism and Hospitality Management program in the first year (first semester) in approved colleges/institutes as per policy of the National University through a centrally administered online based admission procedures. After the announcement of the admission notice, intending students should apply in the National University online admission portal. A combined score is developed based on marks in the SSC and HSC examination. Selection will be made on the basis of combined merit score. The detailed procedure of admission and allocation of seats will be determined by the National University.
- The Program: Tourism and Hospitality Management (THM) Program will be a fouryear program where teaching and examination of allocated courses for a specific semester would be finished within six months. Students will automatically transfer to the next semester after examination pending the results.
Duration and credit: The duration of THM programs is four years divided into eight semesters. A total of 120 credit hours are required for the student in 37 taught courses and viva-voce examination and an Internship with Defense at the end of the fourth year. History of the Emergence of Independent of Bangladesh, a compulsory course will be taught for the students of undergraduate programs of the National University.:
Year | Semester |
Common Course (credit x Course) |
Project report & viva voce | Total Credit |
First year | First semester | 3 x 5=15 | 15 | |
Second semester | 3 x 5=15 | 15 | ||
Second Year | Third semester | 3 x 5=15 | 15 | |
Fourth semester | 3 x 5=15 | 15 | ||
Third Year | Fifth semester | 3 x 5=15 | 15 | |
Sixth semester | 3 x 5=15 | 15 | ||
Fourth Year |
Seventh semester
|
3 x 5=15 | 15 | |
Eight semester | 3 x 2=06 |
Internship report (6 credits) & Viva-Voce (3 credit) |
15 | |
Total | 37 courses 111 credits | 9 Credits | 120 |
Year- wise courses, marks, and credit distribution
First Year – First Semester | |||
Course Code | Course Title | Marks | Credits |
510901 | Introduction to Business | 100 | 3 |
510903 | Fundamentals of Tourism and Hospitality | 100 | 3 |
510905 | Introduction to Computer | 100 | 3 |
510907 | Basic English Language | 100 | 3 |
510909 | History of the Emergence of Independent Bangladesh | 100 | 3 |
First Year – Second Semester | |||
Course Code | Course Title | Marks | Credits |
510911 | Business Mathematics | 100 | 3 |
510913 | General Science and Environment | 100 | 3 |
510915 | Micro Economics | 100 | 3 |
510917 | First Aid, Safety and Security | 100 | 3 |
510919 | Fundamentals of Management | 100 | 3 |
Second Year – Third Semester | |||
Course Code | Course Title | Marks | Credits |
520901 | Hospitality Managerial Communication | 100 | 3 |
520903 | Business Statistics | 100 | 3 |
520905 | Fundamentals of Accounting | 100 | 3 |
520907 | Macro Economics and Economy of Bangladesh | 100 | 3 |
520909 | Business Law and Legal Issues of Tourism | 100 | 3 |
Second Year – Fourth Semester | |||
Course Code | Course Title | Marks | Credits |
520911 | Tourism and Hospitality Marketing | 100 | 3 |
520913 | Fundamentals of Culinary Art | 100 | 3 |
520915 | Front Office Operations and Reservation | 60 | 2 |
520916 | Front Office Operations and Reservation (Practical) | 40 | 1 |
520917 | Housekeeping Management | 60 | 2 |
520918 | Housekeeping Management (Practical) | 40 | 1 |
520919 | HRM in Tourism and Hospitality | 100 | 3 |
Third Year – Fifth Semester | |||
Course Code | Course Title | Marks | Credits |
530901 | Tourism in Bangladesh | 100 | 3 |
530903 | Food and Beverage Production | 60 | 2 |
530904 | Food and Beverage Production (Practical) | 40 | 1 |
530905 | Food and Beverage Service | 60 | 2 |
530906 | Food and Beverage Service (Practical) | 40 | 1 |
530907 | Food Hygiene and Sanitation | 100 | 3 |
530909 | Tourism Planning and Development | 100 | 3 |
Third Year – Sixth Semester | |||
Course Code | Course Title | Marks | Credits |
530911 | Research Methodology | 100 | 3 |
530913 | Tourist Behavior | 100 | 3 |
530915 | Food and Beverage Management | 60 | 2 |
530916 | Food and Beverage Management (Practical) | 40 | 1 |
530917 | Computerized Reservation System(CRS) | 100 | 3 |
530919 | Fundamentals of Finance | 100 | 3 |
Fourth Year- Seventh Semester | |||
Course Code | Course Title | Marks | Credits |
540901 | Geography of Tourism | 100 | 3 |
540903 | Community and Cultural issues in Tourism | 100 | 3 |
540905 | Travel Agency and Tour Operations | 60 | 2 |
540906 | Travel Agency and Tour Operations (Practical) | 40 | 1 |
540907 | French Language | 100 | 3 |
540909 | Tourism and Hospitality Entrepreneurship | 100 | 3 |
Fourth Year- Eighth Semester | |||
Course Code | Course Title | Marks | Credits |
540911 | Destination Management | 60 | 2 |
540912 | Destination Management (Field Work) | 40 | 1 |
540913 | MICE Management | 100 | 3 |
540914 | Internship (Report and Defense) |
200 (100+100) |
3+3=6 |
540916 | Viva-Voce | 100 | 3 |
- Class Lecture and semester: Each 3 credits course will require a minimum 45 class lectures per semester (3 lectures per week), each semester being six months duration. Each semester will consist of about 21 weeks, in which 17 weeks will be kept for class lectures and 1 week for preexamination break and 3 weeks for examination. The duration of the class lecture should not be less than 50 minutes. The teacher assigned for a particular course should plan the lectures accordingly keeping in view the course content to match the available working days excluding holidays. The students are allowed 3 months after their final examination to complete and submit their internship report.
- Duration of Registration and Academic Session
The duration of the registration is 7 years where the academic session will be June to July.
- Class Attendance
Every student of THM program must attend at least 75% class lecture to quality for sitting in the semester final examinations. Students having less than 75% attendance but more than 60% can be allowed to sit in the examination as non-collegiate students. Rules applicable for the noncollegiate students will be applied to them.
- Grading System
The result of a THM student will be determined on the basis of grade point on a scale of 4.00 points along with letter grade. However, to determine the letter grade/grade point, the following range of marks will be considered.
Numerical Grade | Letter Grade (LG) | Grade point (GP) |
80% and above | A+ (Plus) | 4.00 |
75% to less than 80% | A (Plain) | 3.75 |
70%% to less than 75% | A–(minus) | 3.50 |
65% to less than 70% | B+ (plus) | 3.25 |
60% to less than 65% | B (plain) | 3.00 |
55% to less than 60% | B– (minus) | 2.75 |
50% to less than 55% | C+(Plus) | 2.50 |
45% to less than 50% | C (plain) | 2.25 |
40% to less than 45% | D (plain) | 2.00 |
Less than 40% | F (Fail) | 0.00 |
- Evaluation
There will be an examination committee for each year of the THM Program. The single examiner will evaluate the final examination scripts under the supervision of head examiner.
Computation of grade point average will be merging on the basis of the following illustration. (Credit X Grade Point) GPA=
First Semester
Course No |
No. of Credits |
Grade Awarded |
Corresponding Grading Point |
Points Secured | |
Col. 1 | Col. 2 | Col. 3 | Col 4= (Col. 1 X col. 3) | ||
510901 | 3 | B | 3 | 9 | |
510903 | 3 | A | 4 | 12 | |
510905 | 3 | C | 2 | 6 | |
510907 | 3 | B | 3 | 9 | |
510909 | 3 | B | 3 | 9 | |
Total | 15 | 45 |
Earned Credit (EC) = 3+3+3+3+3=15
CGPA: 45/15=3.00
Second Semester
Course No. | No. of Credit | Grade Awarded |
Corresponding Grading Point |
Points Secured |
Col. 1 | Col. 2 | Col. 3 | Col 4= (Col. 1 X col 3) | |
510911 | 3 | B | 3 | 9 |
510913 | 3 | C | 2 | 6 |
510915 | 3 | F | 0 | 0 |
510917 | 3 | B | 3 | 9 |
510919 | 3 | C | 2 | 6 |
Total | 15 | 30 |
Earned Credit (EC) =3+3+3+3+3=15 CGPA: 30/15=2.00
Cumulative up to date
Total Credit | 15+15 | 30 |
Total Grade Point secured | 45+30 | 75 |
Yearly GPA | 75/30 | 2.5 |
Earned Credit (EC) | 15+12 | 27 |
- Promotion Improvement and Drop-Out
- Promotion: Results of two semesters in each academic year will be calculated for promotion to next year (1st year to 2nd year). The student must appear at the semester final examination in all courses and pass at least 80 % of the total courses, for example, 8 (eight) out of 10 (ten) courses with a grade of D or above. Same rules will be applicable for the examination to the subsequent year is 2nd to 3rd and 3rd to 4th
- Improvement: A student receiving F grade in one or more courses must attend the improvement examination (s) in subsequent semesters. A student will be given two chances to convert F grade up to B plus. If the student receives a countable grade in his/her first attempt, no further attempt will be allowed. A student receiving C or D grade in one or more courses will get one more opportunity for the improvement in the consecutive semester. In this case, he/she can improve the grade up to the achievement. However, in any case, students will not be allowed to sit for the improvement exam for more than two courses in a semester. Improvement rules will not be applied for in-course, oral (viva voce) and internship grades in any circumstances.
- Drop Out: If any student fails to qualify for the degree within the seven academic years including internship (report and defense), he/she will automatically be dropped from the program.
- Medium of Instruction
The medium of instruction of the program will be in English. Students can also answer the course ‘History of the Emergence of Independent Bangladesh’ in Bangla.
- Examination Rules
- There will be two in-course examinations, one home assignment to be conducted by the course teacher. Evaluation of students along with grade is submitted to the head of the department for compilation and subsequent submission to the Controller of Examinations of the National University. The routine for the final examination is spread in such a way that those sitting for improvement and re-taker should not coincide.
- All 3 credit courses of 100 marks and marks awarded are as follows:
Particulars | Marks | Examined/Provided by |
First in-course Exam | 10 | Course Teacher |
Second in-course Exam | 10 | Course Teacher |
Assignment and Presentation | 5 | Course Teacher |
Attendance | 5 | Course Teacher |
Semester Final Examination | 70 | Single Examination |
Total | 100 |
Duration of the semester final exam (70 marks): The duration of the exam will be of 3 hours and the distribution of marks in the question paper will be as follows:
Part- A | short question (such as conceptual/numerical) covering all the chapters of the syllabus | 5 question out of 7 | 6 x 5=30 |
Part-B | board question (such as analytical/descriptive/numerical) | 4 question out of 7 | 10 x 4=40 |
- All 2 credit courses of 60 marks and marks awarded are as follows:
Particulars | Marks | Examined/provided by |
In-course Exam | 10 | Course Teacher |
Assignment and Attendance | 5 | Course Teacher |
Semester Final Examination | 45 | Single Examination |
Total | 60 |
Duration of the Practical Related Semester final Exam (45 Marks): The duration of the exam will be of 2.5 hours and the distribution of marks in the question paper will be as follows:
Part- A |
short question (such as conceptual/numerical) covering all the chapters of the syllabus) | 5 question out of 7 | 3 x 5=15 |
Part-B |
board question (such as analytical/descriptive/numerical) |
3 question out of 6 | 10 x 3=30 |
- Practical Examination and Field Work: The duration of the practical examination will be of 3 hours. The practical examinations have to be conducted by two internal and two external examiners. The external examiners should be the teachers from different Public/Private Universities or relevant Colleges/Institutes of the country. The practical examination will be conducted by the National University. Full marks for practical examination and field work will be of 40 marks for each course. The field work will be conducted and evaluated by the respective course teachers of institutions.
- Viva-Voce, Internship (report and defense): Students are required to appear before an oral exam (viva voce) at the end of their fourth year exam. The weight of viva -voce exam will be of 3 credits. In the 8th semester, students will undertake an internship relating to their specialization area under the supervision of a faculty member. The internship will be evaluated by two examiners including supervisor of the student and an external examiner. Students are required to defend their internship report to the examiners after the evaluation. The external examiner will be nominated by the National University.
- Disciplinary Measure: Any students adopting unfair means in the examination will be treated as the rules of National University go on.
- Establishment of Laboratory and Arrangement of Equipment: Tourism and Hospitality Management is a practical oriented program whereas practical laboratory as well as necessary equipments will be arranged in colleges/institutions for practical purposes. In addition, the students may also get the privilege to practise practically oriented course to their attached (MOU) respective hotels.
- Degree Requirements
Students must meet the following requirements in order to earn a Tourism and Hospitality degree:
Total Credits Obtained | Performance in the course | Time taken | Cumulative Grade Point Average | The degree to be awarded |
120 Credits | No F Grade in any course and minimum 2.0 in viva voce | Maximum 7 years to complete the degree including internship and defense | Minimum 2.25 |
BBA (Hons) in Tourism and Hospitality Management |
- Amendment of the Rules
The National University may time to time amend the existing rules for the THM program. The university may also make any clarification in regards to rules if needed.
Tejgaon College, Dhaka
Department of Tourism and Hospitality Management
Class Schedule
(Effective from 16/08/2023)
Day | Batch | Room | 9.30-10.30 | 10.30-11.30 | 11.30-12.30 |
Sunday |
4th Batch 5th Semester |
757 | 530901 (JH) | 530907 (AN) | 530905 (AR) |
5th Batch 3rd Semester |
751 | 520903(AS) | 520905 (ZH) | 520901(JH) | |
6th Batch 2nd Semester |
752 | 510917 (AN) | 510919 (FK) | 510913 (JH) | |
Monday |
3rd Batch 7th Semester |
756 | 540903 (AN) | 540905 (AR) | 540901 (JH) |
4th Batch 5th Semester |
757 | 530901 (JH) | 530909 (JH) | 530907 (AN) | |
5th Batch 3rd Semester |
751 | 520903(AS) | 520909(AN) | 520907(SA) | |
6th Batch 2nd Semester |
752 | 510919 (FK) | 510911 (SK) | 510915 (SA) | |
Tuesday |
3rd Batch 7th Semester |
756 | 540909 (SA) | 540907 (IH) | 540907 (IH) |
4th Batch 5th Semester |
757 | 530905 (AR) | practical | 530909 (JH) | |
5th Batch 3rd Semester |
751 | 520901(JH) | 520907(SA) | 520905(ZH) | |
6th Batch 2nd Semester |
752 | 510911 (SK) | 510917 (AN) | 510915 (SA) | |
Wednesday |
4th Batch 5th Semester |
757 | 530901 (JH) | 530909 (JH) | 530907 (AN) |
5th Batch 3rd Semester |
751 | 520909(AN) | 520907(SA) | 520903(AS) | |
6th Batch 2nd Semester |
752 | 510917 (AN) | 510915 (SA) | 510913 (JH) | |
Thursday |
4th Batch 5th Semester |
757 | 530903 | 530903 | 530903 |
5th Batch 3rd Semester |
751 | Combined (AR) | 520905(ZH) | 520909(AN) | |
6th Batch 2nd Semester |
752 | 510913 (JH) | 510911 (SK) | 510919 (FK) |
First Year Second Semester | ||
Course Code | Course Title | Faculty |
510911 | Business Mathematics | Md. Saifuzzaman Khan (SK) |
510913 | General Science and Environment | Md. Javed Hossain (JH) |
510915 | Microeconomics | Shovon Arman (SA) |
510917 | First Aid, Safety and Security | Md. Adnan Noor (AN) |
510919 | Fundamentals of Management | Fatema Khatun (FK) |
Second Year-Third Semester | ||
520901 | Hospitality Managerial Communication | Md. Javed Hossain (JH) |
520903 | Business Statistics | Ataus Samad (AS) |
520905 | Fundamentals of Accounting | Md. Zaker Hossain Bhuiyan (ZH) |
520907 | Macro Economics and Economy of Bangladesh | Shovon Arman (SA) |
520909 | Business Law and Legal Issues of Tourism | Md. Adnan Noor (AN) |
Third Year-Fifth Semester | ||
530901 | Tourism in Bangladesh | Md. Javed Hossain (JH) |
530903 | Food and Beverage Production | |
530904 | Food and Beverage Production (Practical) | |
530905 | Food and Beverage Service | Azizur Rahman (AR) |
530906 | Food and Beverage Service (Practical) | Azizur Rahman (AR) |
530907 | Food Hygiene and Sanitation | Md. Adnan Noor (AN) |
530909 | Tourism Planning and Development | Md. Javed Hossain (JH) |
Fourth Year-Seventh Semester | ||
540901 | Geography of Tourism | Md. Javed Hossain (JH) |
540903 | Community and Cultural issues in Tourism | Md. Adnan Noor (AN) |
540905 | Travel Agency and Tour Operations | Azizur Rahman (AR) |
540906 | Travel Agency and Tour Operations (Practical) | Azizur Rahman (AR) |
540907 | French Language | Imdadul Haque Emon (IH) |
540909 | Tourism and Hospitality Entrepreneurship | Shovan Arman (SA) |
6th Batch
1st Year 2nd Semester
Date |
Activities |
21 August 2023 |
Class Commence |
From 20 September 2023 |
Assessment Week 01 ICT Training |
11 October 2023 |
Renaissance Dhaka Visit |
15 October 2023 |
Assessment Week 02 |
22 October 2023 |
Language Training |
12 November 2023 |
2nd In-course Exam |
As Per National University |
Form Fill-up |
20 December 2023 |
Get Together and Class off |
4th Batch
3rd Year 5th Semester
Activities |
Date |
Class Commence |
06 June 2023 |
Assessment Week-01 Presentation
|
28 June 2023 |
Industry Visit |
16 July 2023 |
1st In-course Exam |
25 July 2023 |
Assessment Week-02 |
16 August 2023 |
Property Management (Opera/ Nice Training) |
01 September 2023 |
2nd In-course Exam |
07 September 2023 |
Form Fill-up |
15 September 2023 |
Get Together and Class off |
29 September 2023 |
3rd Batch
4th Year 7th Semester
Activities |
Date |
Class Commence |
24 July 2023 |
Class Test Presentation Quiz |
08 August 2023 |
1st In-course Exam |
22 August 2023 |
Travel Agency Visit |
29 August 2023 |
Assessment Week |
12 September 2023 |
Familiar to GDS and PMS |
18 September 2023 |
2nd In-course Exam |
23 September 2023 |
Form Fill-up |
30 September 2023 |
Get Together and Class End |
|
Fundamentals of Tourism and Hospitality (Fill In The Blanks)
- Tourism is the activity of traveling to different places for ___________, recreation, or exploration.
Answer: leisure
- Tourists often seek to experience the local ___________, cuisine, and attractions of the destinations they visit.
Answer: culture
- Accommodations such as hotels, motels, and vacation rentals provide lodging for tourists during their ___________.
Answer: stay
- Sustainable tourism, also known as ___________, focuses on minimizing negative environmental impacts while promoting cultural preservation.
Answer: ecotourism
- The travel and tourism industry encompasses a wide range of services, including transportation, ___________, and entertainment.
Answer: hospitality
- Many destinations rely on tourism as a significant source of ___________ and economic growth.
Answer: revenue
7.Essential requirement for tourism are _____, money, mobility & motivation.
Answer: time.
8.The 5A’s of tourism are known as _________________.
Answer: components of tourism
9.The tourists, as per their ______ & desire select the destinations.
Answer: motivation.
- Responsible tourism encourages travelers to minimize their environmental impact, support local economies, and respect the ___________ and customs of the host community.
Answer: traditions
- The ________ component of tourism involves the physical act of traveling to a destination.
Answer: transportation
- ________ accommodations such as hotels, motels, and resorts play a crucial role in providing places for tourists to stay.
Answer: Hospitality
- ________ attractions, like museums, theme parks, and natural landmarks, are key elements that draw tourists to specific destinations.
Answer: Tourist
- Travel agencies and tour operators help with trip planning and booking, serving as intermediaries in the ________ industry.
Answer: tourism
- Tourist activities such as sightseeing, shopping, and dining are important for creating memorable ________ experiences.
Answer: tourism
- The ________ component of tourism includes the government policies, infrastructure, and marketing efforts that promote and support the industry.
Answer: destination
- Tourism and hospitality sectors contribute significantly to a destination’s ___________ by generating revenue through visitor spending.
Answer: economy
- Tourism can stimulate investments in infrastructure development, benefiting the overall ___________ of a destination.
Answer: development
- In times of economic downturn, tourism and hospitality can serve as a ___________ for employment opportunities.
Answer: lifeline
20.Tourism has huge impact both positive and negative on __________, society & environment .
Answer: economy.
21.The tourism industry generates substantial _________ benefits to both the host countries and tourists home countries.
Answer: economic
22.Tourism jobs tend to be seasonal which has a _______ effect on a country’s economy.
Answer: negative
23.One of the social benefits of tourism is it encourages the learning of _________ & skill.
Answer: new language.
24.The eco-tourism can be used as a tool for saving ___________ and animal life better.
Answer: environment
25.Tourism and the hospitality is the largest _______ for many countries of the world.
Answer: service
26.____ is a broader concept which encompasses many different types of services.
Answer: Tourism
27.Broadly tourism industry has been divided into ______ different service sectors/area.
Answer: 7
28.The hotel industry is perhaps one of the oldest ________ endeavors in the world.
Answer: commercial
- In times of economic downturn, tourism and hospitality can serve as a ___________ for employment opportunities.
Answer: lifeline
- Tourism can help diversify a region’s economy, reducing its dependence on a single ___________.
Answer: industry
31.___ can normally be classified according to size location, levels of service offered ownership and clientele.
Answer: Hotel
32.Hotels with 25 rooms or less are classified as _______ hotel.
Answer: small
33.Hotels that are located at _______________ are referred to as resort hotels.
Answer: tourist destinations
34.Suite hotels provide the ____ level of personalized services to guest.
Answer: highest
35.The ___ of marketing tourism summarize the special approach that is required.
Answer: 7P’s
36.Good _____ makes the price more attractive.
Answer: marketing
- Tourism can help diversify a region’s economy, reducing its dependence on a single ___________.
Answer: industry
38.Process of delivering ____ makes the units unique and competitive.
Answer: tourism services.
39.Fam trips are familiarization trips for the ___ industry.
Answer: travel
40._____ industry is now considered as the most prospective industry.
Answer: Tourism and hospitality
41.Bangladesh is proud of having three largest natural and man-made ____ products.
Answer: tourism
42.The ____ is designated as a natural world heritage site in the country.
Answer: Sundarban
43.As of today, Bangladesh proudly owns three world heritage sites which are our priceless ___ assets.
Answer: tourism
- Tourism can help diversify a region’s economy, reducing its dependence on a single ___________.
Answer: industry
- Governments often collect taxes such as ___________ and sales tax from tourism-related activities.
Answer: occupancy
46.we are now passing through the ____ revolution.
Answer: 4th
47._____ has a subtropical monsoon climate.
Answer: Bangladesh
48.______ in European countries is more affected by climate.
Answer: Tourism
- The ___________ industry relies on the influx of tourists to sustain operations and profitability.
Answer: hospitality
50.The technology experts have been predicting for years that __________________ would disappear.
Answer: travel intermediaries
Fundamentals of Tourism and Hospitality MCQ
- What is the definition of tourism?
- a) The act of visiting a new place for recreational purposes
- b) The business of providing travel, accommodation, and other services to tourists
- c) The study of ancient civilizations and historical landmarks
- d) The process of promoting cultural exchange through international travel
Answer: d) The process of promoting cultural exchange through international travel
- Which of the following is not considered a type of tourism?
- a) Adventure tourism
- b) Ecotourism
- b) Manufacturing tourism
- c) Medical tourism
- d) Sports tourism
- e) Manufacturing tourism
Answer: e) Manufacturing tourism
- Which of the following is an example of a natural tourist attraction?
- a) Disneyland
- b) Eiffel Tower
- c) Great Barrier Reef
- d) Mount Rushmore
Answer: c) Great Barrier Reef
- What is the significance of the World Tourism Organization (UNWTO)?
- a) It aims to promote sustainable tourism practices globally.
- b) It provides guidelines for travel agencies.
- c) It organizes international tourism conferences.
- d) It determines visa regulations for international travelers.
Answer: a) It aims to promote sustainable tourism practices globally.
- Who is considered the father of modern tourism?
- a) Marco Polo
- b) Thomas Cook
- c) Christopher Columbus
- d) Ferdinand Magellan
Answer: a) Marco Polo
- Which of the following is not a stage in the tourism life cycle?
- a) Exploration
- b) Development
- c) Decline
- d) Detourism
Answer: d) Detourism
- Which term refers to the exchange of cultural ideas and experiences between tourists and locals?
- a) Cultural immersion
- b) Cultural diffusion
- c) Cultural integration
- d) Cultural appropriation
Answer: b) Cultural diffusion
- What does the acronym DMO stand for in tourism?
- a) Destination Management Organization
- b) Domestic Market Outreach
- c) Destination Marketing Organization
- d) Digital Media Operations
Answer: c) Destination Marketing Organization
- Which is the largest tourism market in the world?
- a) China
- b) United States
- c) France
- d) Germany
Answer: b) United States
- Which of the following is an example of a mega-event that can boost tourism?
- a) A local-farmers market
- b) A neighborhood block party
- c) The Olympic Games
- d) A city council meeting
Answer: c) The Olympic Games
- What is the practice of traveling to a specific location in order to receive medical treatment?
- a) Ecotourism
- b) Adventure tourism
- c) Medical tourism
- d) Heritage tourism
Answer: c) Medical tourism
- Which country receives the most international tourists annually?
- a) China
- b) France
- c) Spain
- d) United States
Answer: d) United States
- What is the primary economic benefit of tourism?
- a) Job creation
- b) Environmental sustainability
- c) Cultural preservation
- d) Economic diversification
Answer: a) Job creation
- Which of the following is not considered a travel motivation?
- a) Relaxation
- b) Adventure
- c) Fiscal responsibility
- d) Cultural exploration
Answer: c) Fiscal responsibility
- What is the term used to describe the practice of combining business and leisure travel?
- a) MICE tourism (Meetings, Incentives, Conferences, and Exhibitions)
- b) Voluntourism
- c) Culinary tourism
- d) Heritage tourism
Answer: b) Voluntourism
- Which of the following is not a sustainable tourism practice?
- a) Reducing waste and energy consumption
- b) Supporting local businesses and communities
- c) Encouraging over-tourism in popular destinations
- d) Promoting cultural sensitivity and respect
Answer: a) Reducing waste and energy consumption
- What is the main purpose of carrying capacity in tourism management?
- a) To limit the number of tourists in a destination
- b) To maximize profits for tourism businesses
- c) To promote sustainable tourism practices
- d) To enforce strict visa regulations
Answer: c) To promote sustainable tourism practices
- Which of the following is an example of a niche tourism market?
- a) Mass tourism
- b) Adventure tourism
- c) Business tourism
- d) Mainstream tourism
Answer: d) Mainstream tourism
- Which of the following is not a pillar of sustainable tourism development?
- a) Economic viability
- b) Environmental protection
- c) Cultural preservation
- d) Social equity
Answer: c) Cultural preservation
- What is the economic impact of leakage in tourism?
- a) It reduces the economic benefits of tourism for the host country.
- b) It promotes local job creation and entrepreneurship.
- c) It encourages sustainable tourism practices.
- d) It supports the growth of small businesses.
Answer: a) It reduces the economic benefits of tourism for the host country.
- Which of the following is not a determinant factor in tourism demand?
- a) Disposable income
- b) Accessibility
- c) Climate
- d) Cultural heritage
Answer: a) Disposable income
- What is the role of a tour operator in the tourism industry?
- a) To design and organize travel itineraries for individuals and groups
- b) To provide accommodation and transportation services to tourists
- c) To offer guided tours and sightseeing activities
- d) To market tourist destinations and attractions
Answer: a) To design and organize travel itineraries for individuals and groups
- Which of the following is a negative social impact of tourism?
- a) Increased employment opportunities
- b) Improved infrastructure developments
- c) Loss of cultural identity
- d) Enhanced community cohesion
Answer: c) Loss of cultural identity
- What is the purpose of a tourist information center?
- a) To provide travel advice and local information to tourists
- b) To sell travel insurance and currency exchange services
- c) To manage transportation and accommodation bookings
- d) To conduct guided tours and excursions
Answer: a) To provide travel advice and local information to tourists
- Which of the following is an example of an intangible tourism resource?
- a) Natural landscapes
- b) Historical landmarks
- c) Local customs and traditions
- d) Accommodation facilities
Answer: c) Local customs and traditions
- What is the role of a destination marketing organization (DMO)?
- a) To promote a specific tourist destination to potential visitors
- b) To regulate and monitor tourism businesses in a specific location
- c) To offer training and education programs for tourism professionals
- d) To develop and implement sustainable tourism policies
Answer: c) To offer training and education programs for tourism professionals
- What does the term “over tourism” refer to?
- a) The excessive number of tourists in a specific destination, leading to negative impacts
- b) The lack of tourists in a particular region, resulting in economic decline
- c) The practice of offering free tours to increase tourist arrivals
- d) The development of new tourist attractions and infrastructure
Answer: c) The practice of offering free tours to increase tourist arrivals
- Which of the following is not a characteristic of ecotourism?
- a) It promotes environmental conservation and sustainability
- b) It involves visiting natural areas and engaging in outdoor activities
- c) It focuses on luxury accommodations and high-end amenities
- d) It aims to educate and raise awareness about ecological issues
Answer: a) It promotes environmental conservation and sustainability
- What is the role of the World Travel & Tourism Council (WTTC)?
- a) To promote responsible and sustainable tourism practices globally
- b) To provide industry standards and guidelines for tourism businesses
- c) To conduct research on travel and tourism trends and statistics
- d) To organize international conferences and events for tourism professionals
Answer: a) To promote responsible and sustainable tourism practices globally
- Which country is known for its successful tourism slogan “Incredible India”?
- a) Thailand
- b) Australia
- c) India
- d) Spain
Answer: c) India
- What is the purpose of a tourist visa?
- a) To assess a person’s health and security risks before entering a country
- b) To determine the purpose and duration of a person’s visit to a foreign country
- c) To ensure that tourists have sufficient funds for their trip
- d) To provide travelers with discounts and benefits at tourist attractions
Answer: c) To ensure that tourists have sufficient funds for their trip
- Which of the following destinations is known for its wine tourism?
- a) Napa Valley, California
- b) Bali, Indonesia
- c) Dubai, United Arab Emirates
- d) London, United Kingdom
- e) America, Canada
Answer: e) America, Canada
- What is the importance of transportation in the tourism industry?
- a) It facilitates the movement of tourists to and within destinations
- b) It provides employment opportunities for local communities
- c) It ensures the safety and security of tourists during their trips
- d) It determines the quality and satisfaction of the tourism experience
Answer: d) It determines the quality and satisfaction of the tourism experience
- Which of the following is an example of a cultural heritage site?
- a) Niagara Falls
- b) The Sydney Opera House
- c) The Pyramids of Giza
- d) The Statue of Liberty
Answer: a) Niagara Falls
- What is the impact of seasonality on tourism?
- a) It can lead to overcrowding and congestion in popular tourist destinations
- b) It allows for more affordable travel options during off-peak seasons
- c) It supports local economies by creating jobs and generating income
- d) It promotes cultural exchange and interaction between tourists and locals
Answer: c) It supports local economies by creating jobs and generating income
- What is the purpose of sustainable tourism certification programs?
- a) To recognize and promote tourism businesses that adhere to sustainable practices
- b) To increase the cost of tourism services, discouraging over-tourism
- c) To provide training and education programs for tourism professionals
- d) To create barriers for entry into the tourism industry for small businesses
Answer: a) To recognize and promote tourism businesses that adhere to sustainable practices
- Which of the following is not considered an alternative form of tourism?
- a) Wellness tourism
- b) Cultural tourism
- c) Volunteer tourism
- d) Food tourism
Answer: c) Volunteer tourism
- What is the main objective of a community-based tourism initiative?
- a) To empower local communities and allow them to benefit from tourism
- b) To promote sustainable tourism practices and protect natural resources
- c) To provide affordable travel options for budget-conscious tourists
- d) To preserve and showcase local cultural heritage and traditions
Answer: b) To promote sustainable tourism practices and protect natural resources
- What is the role of a hotel concierge in the tourism industry?
- a) To assist hotel guests with their travel arrangements and sightseeing activities
- b) To manage the financial transactions and accounting of a hotel
- c) To provide entertainment and recreational activities for hotel guests
- d) To ensure the cleanliness and maintenance of hotel rooms and facilities
Answer: a) To assist hotel guests with their travel arrangements and sightseeing activities
- What is the purpose of a destination management plan?
- a) To provide guidelines for sustainable tourism development in a specific location
- b) To encourage mass tourism and increase tourist arrivals in a destination
- c) To establish strict regulations and restrictions for tourist behavior
- d) To promote destination loyalty through loyalty programs and incentives
Answer: d) To promote destination loyalty through loyalty programs and incentives
- Which of the following is not a characteristic of a successful tourist destination?
- a) Accessibility and efficient transportation infrastructure
- b) Availability of a wide range of accommodation options
- c) Focus on cultural preservation at the expense of economic development
- d) Variety of attractions and recreational activities
Answer: c) Focus on cultural preservation at the expense of economic development
- What is the role of a tour guide in the tourism industry?
- a) To provide informative commentary and guidance during tours and excursions
- b) To manage the marketing and promotion of tourist destinations
- c) To coordinate transportation and accommodation bookings for tourists
- d) To enforce the rules and regulations of tourist attractions and landmarks
Answer: a) To provide informative commentary and guidance during tours and excursions
- How much room mandatory for small hotel?
- a) 26
- b) 125
- c) 25
- d) 16
Answer: c) 25
- Which category hotels are not popular in these days?
- a) Retirement
- b) commercial
- c) floating
- d) International
Answer: a) retirement
- How much was approximately at the tariff in 1974?
- a) $18
- b) $39
- c) $10
- d) $35
Answer: c)10
- which is not the seven wonders of the ancient?
- a) Great pyramids
- b) the statue of Zeus
- c) the great lighthouse
- d) the Louvre museum
Answer: d) the Louvre museum
- Bon voyage means-
- a) safe holiday
- b) good bye
- c) good morning
- d) good to go
Answer: b) good bye
- Which is not including in the elements of tourism?
- a) accessibility
- b) Accommodation
- c) Transportation
- d) pleasing weather
Answer: c) Transportation
- How to contribute to tourism?
- a) To create tourism awareness among the people
- b) show the negativities of tourism
- c) to rude behavior with foreign tourists
Answer: a) To create tourism awareness among the people
- Which tourism is related with sport?
- a) mass tourism
- b) sports tourism
- c) medical tourism
Answer: b) sports tourism
Fundamentals of Tourism and Hospitality (True and False)
- All travel is tourism.
Answer: False
(Correct Answer: All travel is not tourism, rather travel is one of the important components of tourism)
- Tourism displacement can be with or without an overnight stay.
Answer: True
- A day visit is a visitor who stays for a long time at the place visited.
Answer: False
(Correct Answer: A day visitors is a visitor who does not spend the night at the place visited)
- The institutional perspective emphasizes institutions such as government departments or organizations.
Answer: True
- Historical perspective helps to plan historical and ethnographic sites.
Answer: True
- Local people face business and security problems due to tourists.
Answer: False
(Correct Answer: Creates jobs and business opportunities to local people)
- Tourism promotes understanding between people of different cultures.
Answer: True
8.Sports tourism refers to international travel either for viewing or participating in a sporting event.
Answer: True
- Eco-tourism damages the environment and wildlife
Answer: False
(Correct Answer: The eco-tourism can be used as a tool for respecting environment and animal life better)
- Tourists are easy targets for terrorists and criminals
Answer: True
- A second recognizable Egyptian tourist characteristic was the urge to acquire souvenirs.
Answer: True
- Egyptians visited the pyramids to participate in religious festivals and cultural events
Answer: False
(Correct Answer: Egyptians travelled to the Nile to participate in religious festivals and cultural events)
- Early Egyptians also bought valuable souvenirs and special items abroad for their friends and relatives
Answer: True
- Tourism has many hidden costs, which can have an adverse economic impact on host communities.
Answer: True
- A positive impact of tourism can refer to increase in foreign exchange earnings.
Answer: True
- Cultural tourism education and the concept of local indigenous culture are not available
Answer: False
(Correct Answer: Cultural tourism provides opportunities for education and understanding the local indigenous culture)
17.Commodification of culture means the commodification of culture and therefore the packaging and selling of it for consumption.
Answer: True
- A demonstration effect occurs when there is a high degree of difference between the host and the tourist.
Answer: True
- Water, and especially fresh water, is one of the most critical natural resources.
Answer: True
20.The advent of the Industrial Revolution in America brought some new taverns and tavern keeping businesses.
Answer: False
(Correct Answer: The advent of the Industrial Revolution in England brought some new inn keeping and business of inn keeping)
21.The lodging consists of hotels, motels, resorts, and bed and breakfasts.
Answer: True
- The resort hotel has a very calm and natural environment.
Answer: True
- Motels are lodging properties that float on water.
Answer: False
(Correct Answer: Motels are located primarily on highways and provide modest lodging to highway travelers)
- Boutique hotels are very small and expensive hotels and mainly for the elite class.
Answer: True
- Front office is called the heart of the hotel.
Answer: True
- Front office is the communication center of the hotel.
Answer: True
- Food and beverage manufacturing is a visible department to guests.
Answer: False
(Correct Answer: Food and beverage production is not a visible department to the guest because it usually works in the back area)
- Independent hotels are on ownership basis and do not have any affiliation or contract through any other property.
Answer: True
30.Resort are also called as apartment hotels or apartment house.
Answer: False
(Correct answer: Residential hotels are also called as apartment hotels or apartment house.)
31.Resort hotels are located at resort places such as island, exotic locations, hill stations, beaches etc.
Answer: True
32.Suburban hotels are situated in the heart of the city i.e. downtown busy commercial areas and urbans area.
Answer: False
(Correct answer: Commercial hotels are situated in the heart of the city i.e. downtown busy commercial areas and urbans area.)
33.International hotels are situated in Metropolitan cities and provide modern western style luxury of their guest.
Answer: True
34.Motels accommodation is ranked with hotels in general in many countries.
Answer: True
- Operators must have low-level service to initially complete the sale.
Answer: False
(Correct answer: Operators must have high-level services to initially complete the sale.)
- The key service component of the tourism experience is planning.
Answer: True
- According to a Google Travel study, 74% of the global travelers plan then trips on the internet.
Answer: True
- In tourism technological trends are critical.
Answer: False
(Correct answer: In tourism technological trends are favorable.)
- Boli Khela roughly translates to “Game of strong men” or “Game of Wrestlers” into English.
Answer: True
- Bali Khela is popular in Dhaka, Bangladesh.
Answer: False
(Correct answer: Bali khela is popular in Chattogram Bangladesh)
- Mahasthangarh extend along the Western Lark of the River Padma.
Answer: False
(Correct answer: Mahasthangarh extend along the Western Lark of the River Korotoya)
- Lalbagh Fort was built by Bengal Prince Mohamad Azam.
Answer: True
- Paharpur is not a world heritage site of Bangladesh.
Answer: False
(Correct answer: Pahanpur is a world heritage site of Bangladesh.
- Mosque City of Bagerhat known as the UNESCO hostage site.
Answer: True
- Baucchi refers to a young lady.
Answer: False
(Correct answer: Bauccchi refers to an old lady)
- Game of tag is the national game of Bangladesh.
Answer: True
- When setting prices of tourism services it is important to consider the willingness of the target market to pay for the product or service you provide.
Answer: True
- A tourism product is the collection of services that have features and Benefits.
Answer: True
- Tourists come to destinations where they find danger and uncomfortable place to take a rest and sleep.
Answer: False
(Correct answer: Tourists come to destinations where they find safe and comfortable place to take a nest and sleep.)
- When setting prices of tourism services it is important to consider the price charged by the competition offering a similar product to the some target market.
Answer: True